In this episode, Sujani sits down with Deepti Joshi, the oncology quality program manager at MultiCare Health System. They discuss what quality improvement and management is, what tools and skills can help you succeed in this field, and her experiences as an international student.
What You’ll Learn from this Episode:
- How Deepti discovered the field of public health through an interest in healthcare and management
- The role of exploring through internships and other work experiences in finding your passion
- What health and quality management is and what career opportunities are available for those interested in it
- What soft skills are advantageous for those interested in this field
- What additional certifications are useful for program management roles
- How teamwork between multiple disciplines is essential in maintaining quality services and systems
- What a day in the life of a quality manager at a health system looks like
- The biggest challenges Deepti faced as a student/worker coming from a different country and how she overcame these challenges
Today’s Guest:
I am currently working as an Oncology Quality Program Manager at MultiCare Health System in Washington. I have previously worked in Quality Improvement in the area of HIV/AIDS. I have a Master of Public Health degree from UNT Health Science Center, TX, and a Master of Hospital Administration degree from India. I also have a Lean Six Sigma Green Belt certification. I am pursuing my interest in both quality management and public health by working in positions that allow me to combine them, and work towards my ultimate goal of contributing to the betterment of our society.
Featured on the Show:
- Follow Deepti on LinkedIn
- Learn more about Certified in Public Health certification
- Learn more about the Lean Six Sigma Certification
- Learn more about the Google Data Analytics Certificate
- Find other courses on Coursera
